Deal Overview
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$50K
Total Value
$50.4K
Available Deals
4
Available Deals
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Save up to $50,000
Save up to $50,000
Promo code, redemption steps & eligibility
6 months free + more
6 months free + more
Promo code, redemption steps & eligibility
6 months free + 15% off
15% off
Promo code, redemption steps & eligibility
6 months free
6 months free
Promo code, redemption steps & eligibility
Zendesk Startup Deals - Overview
Zendesk runs an application-based startup program that gives eligible early-stage companies several months of free credit toward its support products, typically covering a generous number of agent seats. Approval is reviewed against the program's criteria, which generally favor newer companies that have not used Zendesk before and that fall within early funding stages. Because terms and seat allowances are set by the program and can change, treat the headline savings as an estimate and confirm the current details and your eligibility when you apply.
About Zendesk
Support requests pile up fast once a startup starts gaining users, and Zendesk exists to keep that flood organized. The product turns every customer message into a ticket and pulls email, chat, voice, social, and messaging like WhatsApp into one shared queue, so a small team can answer from a single workspace instead of juggling separate inboxes. Agents see the full conversation history, account d...
Key Features
Omnichannel ticketing workspace
Email, live chat, voice, social, and messaging channels all land as tickets in one unified agent queue, each with a context sidebar showing the customer's history, account data, and prior tickets.
Workflow automation and SLAs
Triggers, time-based automations, and one-click macros handle routing and repetitive replies, while SLA policies track response and resolution targets so nothing slips past its deadline.
AI agents and Copilot
Autonomous AI agents resolve routine conversations across messaging, email, and voice, and Copilot assists human agents by drafting answers, summarizing threads, and following set procedures.
Knowledge base and Explore analytics
A no-code knowledge builder generates help-center content from past tickets to power self-service, and Explore dashboards report on ticket volume, agent performance, and CSAT.
Pros & Cons
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